Contact Us

Contact us by phone, email or fill in the form below. We’ll get back to you, normally, within 24 hours. If you choose to tell us your daily rate, approximate annual expense and the annual value of your contract we’ll tell you how much better off you’ll be with us.











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0161 637 0128

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Mon-Fri: 9am-6pm


WellPay Group
Parkway Five
Emerson Business Centre
300 Princess Road
M14 7HR

Frequently Asked Questions

What does it involve?

Contractors who join a compliant umbrella company are given a contract of employment, making them an employee of the business.

Why will this benefit me?

Joining a compliant umbrella company gives contractors the best of both worlds, providing them with the flexibility to work on assignment, while enjoying the same rights and benefits given to permanent employees. These include guaranteed hours of work, holiday pay, sick pay, maternity/paternity pay and access to a workplace pension – all that’s needed for added peace of mind.

What’s more, you will be able to claim legitimate business costs and expenses – as long as they’re incurred during an assignment. The types of costs and expenses that can be claimed and reimbursed are dependent on the type of assignment you’re working on and whether it’s subject to supervision, direction or control (SDC).

How does it work?

The umbrella company will pay the worker, having deducted Pay As You Earn (PAYE) income tax and National Insurance Contributions. It will also retain a margin to cover its costs and issue a payslip.

A contractor is paid after submitting timesheets, which are normally countersigned by the client. The umbrella company will use this information to bill the client for the work carried out. Payment will then be forwarded to the contractor, minus deductions – making the process as hassle-free as possible.

How do I choose?

If you decide to go down the umbrella route, the next step is to choose the right company to work with. While there are many different options, we understand that picking the one that supports you all the way throughout the assignment is key.

Why choose Well Pay Umbrella?

We understand that new contractors have a million and one things to think about. That’s why we’ll strive to make your life as hassle-free as possible.

We offer unrivalled levels of support and are always on hand to answer any queries you may have, and promise to be “with you all the way”.

Our clever online portal, My Well Pay , lets contractors submit timesheets, claim and log expenses and keep track of assignments – all in one place. After all, we know you’re not 9-5, and neither are we.

In addition, we also provide employees with industry-leading insurance, including Professional Indemnity, Employers’ Liability and Public Liability should you need it.

Hopefully, this has given you a better idea about what an umbrella company does. If you require further assistance, or would like more personalised advice about what Well Pay can do for you, please call 0161 637 0128 or email